Privacy Policy

Last Updated: 15 July 2023

Introduction

Welcome to thewholehemp.co.uk (“we,” “us,” or “our”). We are committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy is designed to inform you about how we collect, use, share, and protect your personal data when you visit our website or use our services.

By accessing or using our website and services, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or services.

Information We Collect

We may collect various types of information, including

  • Personal Information: We may collect personal information that you provide to us directly, such as your name, email address, postal address, phone number, and payment information when you make a purchase.
  • Automatically Collected Information: We may collect certain information automatically when you visit our website, including your IP address, browser type, operating system, and browsing behavior using cookies and similar tracking technologies. For more details, please see our Cookie Policy.
  • Third-Party Information: We may receive information about you from third-party sources, such as social media platforms or business partners, when you interact with us on those platforms.

How We Use Your Information

We may use your information for various purposes, including but not limited to

  • Providing and improving our products and services.
  • Processing and fulfilling orders, including payment processing.
  • Sending you updates, newsletters, and marketing communications with your consent.
  • Responding to your inquiries and providing customer support.
  • Complying with legal obligations.

Sharing Your Information

We may share your information with third parties for the following purposes

  • Service Providers: We may share your information with trusted service providers who assist us in operating our website and services, such as payment processors, shipping companies, and marketing partners.
  • Legal Compliance: We may disclose your information to comply with legal obligations, enforce our policies, protect our rights, or respond to lawful requests from law enforcement agencies.
  • Consent: We will obtain your consent before sharing your information for marketing purposes.

Your Rights

You have certain rights regarding your personal information, including

  • Access: You can request access to the personal data we hold about you.
  • Rectification: You can request that we correct inaccuracies in your personal data.
  • Erasure: You can request the deletion of your personal data, subject to legal limitations.
  • Objection: You can object to the processing of your personal data for certain purposes, such as direct marketing.
  • Data Portability: You can request a copy of your personal data in a structured, machine-readable format.

To exercise your rights, please contact us using the contact information provided below.

Security

We employ reasonable security measures to protect your personal data. However, no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee the absolute security of your data.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The date of the last revision will be indicated at the top of this page. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us [email protected]